How to Configure Products in Quote line. (Salesforce CPQ)
Salesforce CPQ (Configure, Price, Quote) allows sales teams to easily add, configure, and price products on a Quote Line. Product configuration is one of the most important features of CPQ because it ensures that the right products, options, and prices are selected according to business rules. In this post, we will understand how products are configured in Quote Lines, what objects are involved, and how configuration works step by step. What Is a Quote Line in Salesforce CPQ? A Quote Line represents a product added to a Quote. Each product added to a Quote creates a corresponding Quote Line record. A Quote Line stores: Product information Quantity Price Configuration details Selected options Pricing adjustments Key Objects Involved in Product Configuration Before configuring products, it is important to understand the main CPQ objects involved: Product Base item that can be sold Can be standalone or configurable Product Option Represents optional or required child products Used only with configurable products Option Group Groups related product options Controls selection behavior (single-select or multi-select) Quote Line Stores the final configuration selected by the user Configuration Attributes Used to pass values between parent and child products Step 1: Create a Configurable Product Go to Products Create or open a Product Set: Configurable = True Active = True Save the product This enables the product to support configuration during quote creation. Step 2: Create Product Options Product Options define which child products can be selected. Go to Product Options Create a new Product Option Fill: Configured Product (Parent Product) Optional Product (Child Product) Required (True/False) Quantity Save the record Each Product Option becomes selectable in the Quote Line Editor. Step 3: Create Option Groups (Optional but Recommended) Option Groups help organize product options logically. Go to Option Groups Create a new Option Group Set: Name Configured Product Type: Select (single) Multi-Select Save Assign Product Options to Option Groups to control selection behavior. Step 4: Define Configuration Rules (If Needed) Configuration Rules enforce business logic. Common use cases: Auto-select options Prevent incompatible selections Require specific options Configuration Rules include: Selection Rules Validation Rules Alert Rules Filter Rules These rules automatically apply during Quote Line configuration. Step 5: Add Product to Quote Open a Quote Click Edit Lines Select the configurable product Click Add Products Click Configure This opens the Quote Line Editor (QLE). Step 6: Configure Product in Quote Line Editor Inside the Quote Line Editor: You can: All selections are stored in Quote Line records. Step 7: Use Configuration Attributes (Advanced) Configuration Attributes allow data sharing between products. Example use cases: Steps: Step 8: Pricing and Calculation on Quote Line Once configuration is complete: Pricing Rules can further adjust pricing dynamically. Step 9: Save Configuration After completing configuration: The configured Quote Line is now ready for approval, PDF generation, or order creation. Common Use Cases Best Practices Common Mistakes to Avoid Conclusion Configuring products in Salesforce CPQ Quote Lines ensures accurate pricing, valid product combinations, and a smooth sales experience. By using configurable products, product options, option groups, and rules correctly, businesses can automate complex sales scenarios without manual intervention.
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