Managing SMS Subscriptions in Salesforce Loyalty with Attentive Webhooks
Keeping customer preferences up to date is essential, especially when it comes to SMS communication. Recently,I worked on integrating Attentive with Salesforce Loyalty Management to streamline how SMS subscriptionevents are captured and reflected in Salesforce.In this blog, I’ll walk through how I set up webhooks in Attentive to automatically update the SMS Opt-ln statusof loyalty …
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