In this post we will learn how to use Email Action in omniscript,and how to send email through omniscript.
Email Action :-Email Action in omniscript is used to send Email .
omniscript Email Action uses the Salesforce Email API to send an email.
let us take an example to explain it.
Example:- Here we create an omniscript and make it like that when we extract or edit it will send an email to the user .
Step :- 1 Create an omniscript and Drag a text field ,also extract dataraptor , and an Email Action in it.
Create a dataraptor and open it.
Paste the Dragged Field Name in the dataraptor’s data source , it will send to the dataraptor search the record .
Step:–2 Open the dataraptor and map all the fields what we want .
Here we get data from opportunity.
” Opportu:CreatedBy.Email” it will get the user Email ,so we send Email to the user.
Step :– 3 Map the email Field in omniscript .
In the “To Email Address List” fill the node where the Email is coming in omniscript.
In %% Sign we access the Email” %CreatedbyEmail%“.
Email Address where to send filled above and the Subject and Body of the Email we can fill what we want to send .
Here in Email body we use “%CreatedbyName%” it recieve the user name from dataraptor .
Step :- 4 Activate the omniscript and preview it .
It will send the Email to the user .